1. About Kodify
Kodify (“we,” “our,” or “us”) is a digital services company based in Delhi, India. We provide website and application development, branding, social media management, AI integration, and related digital solutions.
For the personal information described in this policy, Kodify generally determines why and how that information is processed.
2. Information We Collect
We may collect the following categories of information:
- Contact details: your name, email address, phone number, and other information you provide when contacting us.
- Consultation and project details: the service you are interested in, your subject, message, requirements, feedback, approvals, and other project communications.
- Business and transaction information: proposals, invoices, payment status, and records needed to provide our services. We do not ask you to submit card or banking credentials through our website forms.
- Technical information: IP address, browser and device type, referring page, timestamps, and basic server logs used to operate, secure, and improve the website.
- Browser preferences: a local setting may be stored on your device to remember your selected website theme.
3. How We Collect Information
We collect information:
- Directly from you when you submit a form, email us, call us, or work with us.
- Automatically through standard website and server technologies.
- From authorised representatives, referral partners, or service providers where appropriate and lawful.
4. How We Use Your Information
We use personal information to:
- Respond to enquiries and schedule consultations.
- Prepare proposals and deliver, maintain, and support agreed services.
- Communicate about projects, invoices, support, and service updates.
- Protect our website, systems, clients, and business from misuse or security risks.
- Improve our website, customer experience, and business operations.
- Maintain records and comply with legal, tax, accounting, or regulatory obligations.
- Send promotional communications only where you have requested them or where otherwise permitted by law. You can opt out at any time.
5. Legal Basis and Consent
We process personal information for lawful purposes, including with your consent, to take steps at your request, to perform a contract, to comply with legal obligations, and for other uses permitted by applicable law.
Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal does not affect processing already carried out lawfully and may limit our ability to provide a requested service.
6. When We Share Information
We do not sell or rent your personal information. We may share only what is reasonably necessary with:
- Service providers that support hosting, communications, project delivery, payments, security, accounting, or other business operations.
- Professional advisers such as accountants, auditors, insurers, and legal advisers.
- Government authorities or other parties when required by law or necessary to protect legal rights, safety, and security.
- A successor organisation in connection with a merger, acquisition, reorganisation, or transfer of all or part of our business, subject to appropriate safeguards.
We require service providers to handle personal information only for agreed purposes and with appropriate confidentiality and security protections.
7. International Data Transfers
Some service providers may process information outside your state or country. Where this occurs, we take reasonable steps to use appropriate contractual, technical, and organisational safeguards and comply with applicable transfer restrictions.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and financial records, resolve disputes, enforce agreements, and meet legal requirements.
Retention periods vary according to the type of information, the nature of our relationship, and applicable legal obligations. When information is no longer required, we take reasonable steps to delete or anonymise it.
9. Security
We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Your Privacy Rights
Subject to applicable law and verification of your request, you may have the right to:
- Ask for information about how your personal data is processed.
- Request access to a summary or copy of your personal data.
- Ask us to correct, complete, update, or erase inaccurate or unnecessary data.
- Withdraw consent where processing depends on consent.
- Nominate another individual to exercise rights where applicable.
- Raise a concern or grievance about our handling of personal data.
To exercise a privacy right, email us using the details below. We may request information needed to confirm your identity and understand the request.
11. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
12. Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal information.
13. Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through an appropriate additional notice.
14. Contact and Grievances
For privacy questions, requests, or grievances, contact Kodify at:
- Email: kodifywork@gmail.com
- Location: Delhi, India
We will review and respond to privacy requests and grievances within the period required by applicable law.
